Welcome to VoIP Essex: Your Trusted Partner for VoIP Repairs, Installation, and Affordable Call Rates

 About Us

At VoIP Essex, we specialize in providing top-notch VoIP services, catering to businesses of all sizes. Our experienced engineers focus on delivering reliable VoIP repairs, seamless installations, and affordable call rates. Unlike other providers, we prioritize quality service over sales pitches, ensuring that you have an engineer visit you, not a salesman.

Why Choose VoIP Essex?

 Flexibility for Dynamic Businesses

Our VoIP platform is designed for dynamic businesses that demand flexibility. Whether your employees are on the move or working remotely, our system allows users to redirect calls effortlessly, ensuring that they never miss an important communication.

Ideal for Multi-Site Organizations

Perfect for businesses with multiple locations, our central service connects branch offices seamlessly. Enjoy free calls between locations and mobiles, sharing the same dial plans and directories for enhanced efficiency.

Cost-Effective Opex Solution

Choose VoIP for outsourcing and Operational Expenditure (Opex) preferences. Our hosted service eliminates expensive maintenance costs, letting you pay only for what you use.

Business Continuity Solutions

Prepare for the unexpected with our business continuity solutions. In case of a disaster, instantly move services to a backup plan, divert calls to different locations, and maintain functionality without incurring expensive call forwarding cos

Elevate Customer Contact

Enhance your customer experience by putting calls on hold, playing marketing messages, and seamlessly moving calls between users and offices.

Training and Monitoring Made Easy

VoIP Essex offers a cost-effective way to record calls, facilitating training and monitoring. Record calls from any location, configure instantly, and streamline your communication processes.

Key Features

Team Collaboration

– N-Way Call for convenient collaboration
– Hunt Groups for distributing calls efficiently
– Call Transfer to any internal or external number
– Common or customizable settings for Sites, Groups & Departments
– Hold a call and pick it up on another phone with Call Park

 Image Enhancement

– Call Waiting for readiness
– Music on Hold for conveying messages
– Diversion Inhibitor to avoid call passing
– Auto Attendant for menu options
– Company branding with logo & adverts

 Security Measures

– Call History for tracking calls
– Call Barring to prevent unauthorized call types
– Authorisation Codes for secure access

Efficient Communication

– Last Number Redial for convenient repeat dialing
– Click to Dial for easy calling
– Account Codes for call assignment to cost centers
– Presence and Availability Profiles for call management
– Anonymous Call Rejection and Selective Call Rejection

Mobile and Flexible Working

– Call Forwarding for managing incoming calls
– Home Worker for seamless transition to a home office
– One Number Anywhere and Sequential Ringing to never miss a call
– Call Notify by Email for tracking important calls
– Hot-Desking for using your number on any enabled phone

Horizon Desktop Client

The Horizon Desktop Client connects your office phone to your preferred business device, offering a cost-effective solution for remote work. Enjoy features like Presence and Instant Messaging for informed communication.

Contact Us

For VoIP repairs, installations, and unbeatable call rates, contact VoIP Essex at 01277 287077. Experience the future of communication with us!